The CHEFS Wine Club Respects Privacy
Because we respect your privacy, we have procedures to ensure that your personal information is handled in a safe, secure, and responsible manner. We have posted this privacy policy to let you know what kind of information we collect, how it is handled, with whom it may be shared, what choices you have regarding our use of your information, and how you may access some of the information you provide to us. As we continue to develop our Web site and take advantage of advances in technology, our privacy policy may change. Please refer to this page frequently for the most up-to-date information.
This Privacy Policy has been in effect as of 11/01/2009.

The information we collect
Whenever you shop with CHEFSwineclub.com we obtain from you the information we need to complete your transaction. This may include your name, address, telephone number, driver's license number, birth date, and e-mail address. If you use a credit or debit card or pay by check, it will include your account number. When you register with us as an online customer, we may ask for additional information, such as your favorite products. If you use one of our services, or participate in one of our promotions or sweepstakes, we may ask for additional information, such as your age, interests or product preferences. From your purchases and other interactions with us, we obtain information concerning the specific products or services you purchase or use. To improve our Web site, we collect non-personal information about how users navigate through the site. We may share this information with our affiliates or other outside companies.

How we secure your information
The security of your personal information is our primary concern. Your online credit card transactions are secure with CHEFSwineclub.com. We use Secure Socket Layering (SSL), the industry-standard encryption technology that ensures safe Internet transmission of your personal information. When the letters "http" in the URL change to "https," the "s" indicates you are in a secure area employing SSL; also, your browser may give you a pop-up message that you're about to enter a secure area.
Making a credit card purchase is just as safe on our Web site as it is by telephone, but if you prefer the latter, you may place wine orders by calling 1- 888-905-2433.

How we use the information we collect
We use the information we collect for various purposes, including:

• to complete your purchase transactions
  
• to provide the services you request
  
• to send you our catalogs and other offerings by mail
  
• to keep you informed about the status of your orders
  
• to identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest to you
  
• to notify you of product recalls or provide other information concerning products you have purchased to improve our merchandise selections, customer service, and overall shopping experience

Others with whom we share your information
CHEFSwineclub.com is hosted by Debbie Road, LLC and as such information on all wine orders is shared between CHEFS and Debbie Road, LLC.

• Service providers: We provide information to outside companies that help us bring you the products and services we offer. For example, we may work with an outside company to manage a database of customer information or assist us in distributing e-mails.
• Other companies: We may provide your information to carefully selected outside companies when we believe their products or services may be of interest to you.
• Business Transitions: We may transfer or share a copy of personal information about you in the event that CHEFS™, or one of its properties, affiliates or subsidiaries, goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets. You will be notified via email or prominent notice on our web site prior to a change of ownership or control of your personal information, if your personal information will be used contrary to this policy. However, nothing in this Privacy Policy is intended to interfere with the ability of CHEFS™ to transfer all or part of its business and/or assets to an affiliate or independent third party at any time, for any purpose, without any limitation whatsoever. CHEFS™ specifically reserves the right to transfer or share a copy of personally identifiable information collected from its websites to the buyer of that portion of its business relating to that information.

Your choices regarding use of the information we collect
CHEFSwineclub.com is hosted by Debbie Road, LLC, If you do not want us to share wine order information about you with any company or organization outside of CHEFS™ and Debbie Road, LLC, Please contact us at: 5330 Debbie Road, Santa Barbara, CA 93111, USA. We can be reached via email at info@CHEFSwineclub.com, or by phone at 1- 888-905-2433 Monday through Friday, 8 am to P.M. PST. USA

Please note that many promotions and mailings are completed well in advance, so you may continue to receive some offers after you ask us to stop sharing your information. We appreciate your patience in giving us time to carry out your request.

Cookies and how we use them
A "cookie" is a small data file stored by your Web browser on your computer's hard drive. It allows us to recognize your computer (but not specifically who is using it) upon entering our site by associating the identification numbers in the cookie with other customer information you have provided us. That customer information is stored on our secured database.

We use cookies to identify the pages you click on during your visit to our site and the name of the Web site you visited immediately before clicking to CHEFSwineclub.com. We use this information to improve our site design, product assortments, customer service, and special promotions.

We may contract with third parties who may use cookies and collect information on our behalf or provide services such as credit card processing, shipping, promotional services or data management. We call them our Customer Care Partners. These third parties are prohibited by our contract with them from sharing that information with anyone other than us or our other Customer Care Partners.

Children's privacy
The Children's Online Privacy Protection Act took effect on April 21, 2000. It imposes certain requirements on Web sites directed at children under 13 that collect information on those children, and on Web sites that knowingly collect information on children under 13. We do not knowingly collect any personal information from children under the age of 13 on our Web site, and our online sweepstakes are restricted to entrants who are at least 18 years old. No one under the age of 15 should submit any personal information to this or any other Web site without the consent of a parent or guardian.

Links to other sites
While visiting CHEFSwineclub.com, you may link to Web sites operated by our business partners or other third parties. This does not mean that we endorse these Web sites. We do not make any representations or warranties about any Web site you may access through this Web site. They are independent from us, and we have no control over, or responsibility for, their information or activities. You need to make your own independent decisions regarding your interactions or communications with any other Web site. If you provide personal information at one of those sites, you are subject to the privacy policy of the operator of that site, not the CHEFSwineclub.com privacy policy. We encourage you to read that policy before submitting any personal information.

E-mails
We use your email address to:

• keep you informed about the status of your orders
  
• notify you of new or additional products, services, and promotions that might be of interest to you
  
• notify you of product recalls or provide other information concerning products you have purchased

Upon ordering or creating an account at CHEFSwineclub.com, you will receive promotional e-mails from us. You always have the ability to "opt-out" or stop receiving promotional e-mails from us by emailing us, opting out at the bottom of our emails, or contacting us by phone. If you choose to "opt-out," we will stop sending you promotional e-mails, but will still send you order confirmations and shipping notice emails. Please note, however, that some e-mail promotions are prepared well in advance, so you may continue to receive offers after you have chosen to "opt-out." We appreciate your patience in giving us time to carry out your request.

Updating Personal Information
If your personal information changes, (such as your shipping or billing information, your preferred credit card, etc.) you can LOGIN with your personal email address and password to our secured site and add, change, or delete any information in your account. You can also modify your LOGIN information and opt our of our email notifications by emailing us, opting out at the bottom of our
emails, or contacting us by phone.