Frequently Asked Questions

Q. Can anyone shop in the Wine Store?

A. Yes! We welcome all to peruse the Wine Store for great deals on award winning wines. All wines are discounted off their Winery Direct prices, and you will save on each bottle purchased. Wine Store customers can purchase 6 or more bottles at one time. By submitting an order, you authorize us to act on your behalf to engage a common carrier to deliver your order. We make no representation as to the legal rights of anyone to ship or import wines into any state outside of California.

Alcoholic beverages may only be sold and delivered to persons who are at least 21 years old and the person to whom delivery will be made is at least 21 years old. An adult signature is required at time of delivery. By clicking on Submit, you are electronically signing that you have read and understand the above conditions. An adult signature is required for wine shipments. Some restrictions apply. Sales tax added where applicable.

Q. How do you choose your wines?

A. The wines featured in each of our 3 Wine Club Series must meet strict selection criterion that includes multiple medals from major wine competitions, and high ratings from national wine publications such as Wine Spectator, Wine Enthusiast, Wine & Spirits, and Robert Parker’s The Wine Advocate. For more information on the rating system used and popular wine competitions, please visit: http://www.CHEFSWineclub.com/storefront/contents.aspx?id=7.

Q. How do I end my month-to-month membership?

A. Before you decide to cancel your month-to-month membership, we offer a number of options that you should be aware of before making the call. First of all, your wine can be shipped every-other-month or quarterly if you find yourself acquiring too much wine with monthly shipments (believe us, it does happen). You can have your wine delivered to your vacation location if you are on an extended stay of one, two, or even three months or more. You can also temporarily have us hold your shipments and still have access to the wine store. If you decide to cancel, there are no cancellation fees, and no obligations. Go online to Contact Us, and send us your comments and notice, or call 1-888-905-2433 8am-5pm PST to reach one of our helpful customer service representatives.

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